Privacy Policy bnb69 – Protecting Your Data

Bnb69 (bnb69.fun) is an online casino platform operating in Malaysia. We greatly value the trust you place in us when you share your personal information to use bnb69's services.

This Privacy Policy explains in detail how bnb69 collects, stores, processes, uses, and protects your personal information. It also outlines your rights as a data subject and how you may exercise those rights.

This Policy applies to all users who access the bnb69.fun website, register an account, carry out any financial transactions, or interact with any services offered by bnb69, whether via web browser or the bnb69 mobile app.

Bnb69 only collects data that is strictly necessary to provide our services safely and efficiently. Below are the categories of data we collect and the purposes for which they are collected:

2.1 Identity & Account Data

Information you provide directly during registration and KYC verification:

• Full name as stated on your identification document
• Malaysia National Identity Card (MyKad) or passport number
• Date of birth for age verification
• Current residential address
• Active mobile phone number
• Valid email address

2.2 Financial Data

Information required to process deposits and fund withdrawals:

• Bank account number and bank name
• E-wallet information (Touch 'n Go, GrabPay, ShopeePay)
• Deposit and withdrawal transaction history
• Wagering activity records for compliance purposes

2.3 Technical & Usage Data

Information collected automatically when you use the bnb69 platform:

Bnb69 uses your personal data solely for lawful and transparent purposes. We do not process your data for any purpose not stated in this policy without first obtaining your consent.

3.1 Account Management & Services

• Create and maintain your bnb69 user account
• Process deposits and fund withdrawals securely and accurately
• Verify your identity through the mandatory KYC process
• Provide effective and responsive customer support
• Send important notifications related to your account and transactions

3.2 Security & Fraud Prevention

• Detect and prevent fraud, money laundering, and account misuse
• Verify user identity before processing large transactions
• Monitor suspicious activity to ensure the safety of all platform users
• Comply with anti-money laundering (AML) and know your customer (KYC) requirements

3.3 Service Improvement

Aggregated usage data (with no individual identification) is used to analyse platform usage patterns, identify areas for improvement, and develop new features that better meet the needs of Malaysian users.

Bnb69 does not sell, rent, or trade your personal information. However, in the course of operating the platform, we may need to share your data with the following categories of parties under limited and controlled circumstances:

4.1 Approved Service Providers

Third parties that assist us in delivering our services, such as payment system providers (DuitNow, FPX, Touch 'n Go, GrabPay, ShopeePay), IT infrastructure and integrated cloud service providers, and licensed game software providers. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.

4.2 Authorities & Legal Requirements

Bnb69 may need to disclose your data to government authorities or law enforcement bodies when required by Malaysian law, a valid court order, or to fulfill our legal compliance obligations including AML and KYC requirements.

Bnb69 uses cookies and similar tracking technologies to enhance the user experience, maintain login session security, and understand how users interact with our platform.

5.1 Types of Cookies Used

• Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled as they affect basic website operations.
• Preference Cookies: Store user preferences such as language settings and currency denomination for a smoother return experience.
• Analytics Cookies: Collect aggregated information on how users use the platform to improve our services. This data does not identify individual users.
• Security Cookies: Help identify suspicious activity and protect user accounts from unauthorized access.

5.2 Cookie Management

You can manage your cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality of the bnb69 platform. For more information on how to manage cookies in your browser, refer to your browser's help documentation.

Bnb69 continuously invests in robust security infrastructure to ensure your personal data is always protected against unauthorized access, disclosure, modification, or destruction.

6.1 Technical Safeguards

• Data encryption in transit using TLS 1.3 and 256-bit SSL protocols
• Data encryption at rest on servers using AES-256
• Two-factor authentication (2FA) is available for all user accounts
• Always-on firewall and intrusion detection system (IDS)
• Regular vulnerability scanning and penetration testing

6.2 Access Controls

Access to user data within bnb69's internal systems is strictly limited based on the principle of least privilege. Only staff with a legitimate operational need are permitted to access user data, and all such access is logged and monitored.

6.3 Incident Response

Bnb69 has a comprehensive security incident response plan. In the event of a data breach, we will take immediate action to contain the incident, assess its impact, and notify affected users and the relevant authorities within the timeframe required by law.

Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the following rights regarding your personal data held by bnb69:

Bnb69 retains your personal data only for as long as necessary to fulfill the purposes stated in this policy or as required by Malaysian law.

• Active Account Data: Retained for as long as your account is active and for any additional period required after account closure.
• Financial Transaction Records: Retained for a minimum of 7 years to comply with Malaysia's AML and tax legal requirements.
• Security & Audit Log: Retained for 2 years for security incident investigation purposes if required.
• KYC Data: Retained for the period prescribed by the Companies Commission of Malaysia (SSM) and relevant legal provisions.
• Marketing Communication Data: Deleted within 30 days after you withdraw your consent.

Once the retention period expires, data will be securely deleted or anonymized in accordance with procedures established by bnb69.

The bnb69 platform may contain references to or integrations with third-party services such as licensed game providers and payment system providers. bnb69 is not responsible for the privacy practices of any such third parties.

Every third-party provider integrated with the bnb69 platform has undergone a security assessment process and is bound by strict data protection agreements. Nevertheless, we encourage you to read the relevant provider's privacy policy to fully understand their practices.

The bnb69 platform is exclusively for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

Should bnb69 discover that personal data of an individual under 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. Parents or guardians who find that their minor child has registered on the bnb69 platform are requested to contact our support team immediately.

Bnb69 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or service improvements.

For significant amendments, bnb69 will notify you via a prominent notice on the platform or to your registered email at least 7 days before the changes take effect. For minor amendments such as grammatical corrections or clarification of terms, we will update the "last updated" date at the top of this document.

Your continued use of the bnb69 platform after any amendments take effect will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

If you have any questions, concerns, or complaints regarding how bnb69 handles your personal data, or if you wish to exercise any of your rights as a data subject, the bnb69 team is ready to assist you.

We are committed to responding to all privacy-related inquiries within 3 business days. For more complex cases, we may require up to 21 business days to fully resolve them, and we will keep you informed throughout the process.